
Frequently Asked Questions
1. What are Fresh Funds?
Fresh Funds are new cash-ins you make on top of your *baseline, and if your new cash-in pushes your balance above that amount, it counts as Fresh Funds.
Baseline: Your cumulative nett cash-in across all funds in Versa, before the Quest begins.
Cumulative nett cash-in: Your historical nett cash flow across all funds in Versa, calculated as total cash-ins minus total cash-outs from the day you were verified on Versa.
2. How can I know my baseline?
Under “Transactions” page, you can calculate your baseline through the sum of all your completed “Cash In” + “Switch In” + “Auto Debit” – “Cash Out” – “Switch Out”, right before the Quest begins, which does not include “Reinvestment” and “Bonus”.
3. Why is my TOTAL ASSETS amount at the homepage different from the baseline I have calculated?
Your TOTAL ASSETS amount further includes “Fund Returns” (the gain or loss of each fund), “Bonus” (your Quest rewards), and “Reinvestment” (only applicable to funds that have income distributions), which is not applicable to the cumulative nett cash-in calculation.
4. Do my auto-debit transactions counted as Fresh Funds?
Yes, your auto-debit transactions are counted as Fresh Funds as long as your cumulative nett cash-ins is above your baseline.
5. What happen if I cash out my Fresh Funds during the Quest period?
You won’t be disqualified for the quest, however, to be eligible for the reward, you need to cash in again to meet the quest specific Fresh Funds target.
6. I decided to cash out my “Fund Returns” during the Quest period, will this transaction be counted towards the Fresh Funds calculation?
Yes, the cash out amount will deduct your eligible Fresh Funds, so remember to maintain your Fresh Funds throughout the Quest period!
7. I just completed my cash-in but why is the task not completed yet?
We update your task progress after the purchase of your units are confirmed, which usually takes around 30 minutes after you have completed your FPX transaction.
8. Where can I find more details regarding the Fresh Funds Quest?
You can find more details here for the May – Jun 2025: Fresh Funds Quest.
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